- Protection from the Media and General Public.
- Members Only – Please contact us for more information and solutions.
Our Service
A dedicated staff member team (At least two) assigned to protect you from the awaiting paparazzi and the general public with their camera phones.
We have a special ebtss way to get you through any terminal at Heathrow or Gatwick Airport, virtually unnoticed.
Contact us for more details.
Contact us at the Consulting WP office nearest to you or submit a business inquiry online.
Paul and the team at EBTSS deliver exemplary, high-touch service for both the discerning business and leisure traveller. EBTSS’s services are a must to complete any trip, especially to London. Over many years we have come to rely upon EBTSS to elevate every travel experience.
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Experience Unmatched Privacy and Personalised Assistance with Ebtss
Travelling through major airports like Heathrow and Gatwick can often be overwhelming, with bustling crowds and unpredictable flight schedules. At Ebtss, we understand the stress associated with airport travel, which is why our Flight Minder Service is dedicated to providing you with a seamless and discreet travel experience. Our service focuses on real-time flight information, personalised assistance, and an unprecedented level of privacy to ensure your journey is as smooth and enjoyable as possible.
Key Features of Our Flight Minder Service:
- Dedicated Team Support: At least two dedicated staff members will be assigned to assist you throughout your journey, ensuring your comfort and privacy.
- Exclusive Privacy Measures: Our specialised team provides protection from paparazzi and the general public, safeguarding you from intrusive camera phones.
- Seamless Terminal Navigation: Enjoy discreet passage through Heathrow and Gatwick terminals with our unique EBTSS method, allowing you to travel virtually unnoticed.
- Real-Time Flight Updates: Stay informed with precise and timely information about your flight status.
- Personalised Assistance: Experience one-on-one support tailored to your specific travel needs.
Why Choose Flight Minder at Heathrow and Gatwick?
With millions of passengers passing through Heathrow and Gatwick every year, navigating these airports can be challenging. Whether you’re a high-profile individual seeking privacy or simply a traveller looking for convenience, the Flight Minder Service provides the perfect solution. Here’s why our service is essential for a stress-free airport experience:
- Dedicated Privacy and Security
- Protection from Paparazzi: Our dedicated team is specially trained to provide a protective shield against paparazzi and curious onlookers. With a minimum of two staff members assigned to each traveller, we ensure that your privacy is maintained at all times.
- Discreet Terminal Navigation: Our special Ebtss approach allows you to move through any terminal at Heathrow or Gatwick virtually unnoticed. Our experienced team ensures a seamless transition, away from the prying eyes of the public.
- Personalised Assistance for Every Traveller
- Tailored Support: From the moment you arrive at the airport, our Flight Minder agents offer personalised support that aligns with your travel itinerary. Whether you require assistance with check-in, baggage handling, or navigating the airport, our dedicated team is by your side.
- VIP Treatment: Enjoy priority services that cater to your unique needs, ensuring a comfortable and hassle-free experience.
- Real-Time Flight Monitoring and Updates
- Instant Notifications: Stay informed with real-time updates on your flight status, gate changes, and boarding times, sent directly to your device. Our Flight Minder team ensures you’re always in the loop, minimising any potential disruptions.
- Efficient Delay Management: In case of flight delays or cancellations, our team is ready to assist with alternative arrangements, providing peace of mind and a stress-free journey.
Exclusive Features of the Flight Minder Service
Our Flight Minder Service is designed to elevate your travel experience with exclusive features that prioritise your comfort, convenience, and privacy:
- Comprehensive Flight Tracking
- Advanced Technology: Our cutting-edge flight tracking system ensures you receive accurate and timely information, keeping you informed of any changes.
- Custom Alerts: Customise your alerts to receive only the notifications that matter to you, such as boarding calls or baggage claim updates.
- 24/7 Customer Support
- Round-the-Clock Assistance: Our support team is available 24/7 to address any travel-related concerns, providing prompt and reliable assistance.
- Quick Response: From last-minute questions to immediate assistance, our responsive team is just a call or message away.
- Seamless Airport Navigation
- Priority Check-In: Avoid long lines and waiting times with our priority check-in service, ensuring a swift and efficient start to your journey.
- Guided Security Screening: Navigate security checks with ease, assisted by our knowledgeable staff who are familiar with the procedures at both Heathrow and Gatwick.
- Concierge Services
- Bespoke Arrangements: Whether it’s arranging transportation or fulfilling special requests, our concierge services cater to your every need.
- Luxury Transfers: Experience the convenience of luxury transfers to and from the airport, ensuring a comfortable journey to your destination.
Tailored Services for Every TravellerOur Flight Minder Service is designed to accommodate the unique preferences and requirements of every traveller, providing tailored solutions that ensure a memorable and enjoyable experience:
- Business Travellers
- Efficient Transit: Maximise productivity with streamlined airport services that minimise waiting times and enhance your travel experience.
- Meeting Arrangements: Our concierge team can arrange meeting spaces and assist with business-related requests, ensuring a smooth work trip.
- Family Travellers
- Family Assistance: Travelling with children? Our team offers additional support, ensuring a comfortable experience for families.
- Child-Friendly Amenities: Access family-friendly amenities, including play areas and entertainment options for young travellers.
- Elderly and Special Needs Travellers
- Accessibility Services: Our team provides assistance for travellers with mobility challenges, ensuring a comfortable and inclusive airport experience.
- Compassionate Care: Receive personalised support tailored to the needs of elderly passengers or those requiring special attention.
- Frequent Flyers
- Loyalty Benefits: Frequent flyers can enjoy exclusive perks and benefits, enhancing their travel experience with added convenience and luxury.
- Dedicated Support: Our team offers priority services for frequent travellers, ensuring a seamless journey every time.
The EBTSS Advantage: Excellence in Travel Services
At Ebtss, we pride ourselves on delivering unparalleled service that exceeds expectations. Our Flight Minder Service is a testament to our commitment to providing personalised assistance, real-time information, and a seamless travel experience. Here’s what sets us apart:
- Expertise and Experience
- Skilled Professionals: Our team comprises experienced professionals with in-depth knowledge of Heathrow and Gatwick Airports, ensuring expert guidance and support.
- Attention to Detail: We understand that the smallest details make the biggest difference, and our team is dedicated to ensuring every aspect of your journey is perfect.
- Innovative Solutions
- Cutting-Edge Technology: Our service utilises the latest technology to provide accurate flight tracking and personalised assistance, enhancing your travel experience.
- Adaptive Services: We continuously innovate and adapt our services to meet the evolving needs of travellers, ensuring a modern and efficient experience.
- Commitment to Customer Satisfaction
- Customer-Centric Approach: At Ebtss, customer satisfaction is our top priority. We strive to exceed expectations by delivering exceptional service and support, ensuring a memorable and enjoyable travel experience.
- Responsive Support: Our team is always available to address any concerns, providing reliable and responsive assistance throughout your journey.
Choosing the Flight Minder Service at Heathrow and Gatwick Airports with Ebtss means embracing a travel experience like no other. Our unique approach to privacy, personalised assistance, and real-time updates ensures a seamless and stress-free journey, allowing you to travel with confidence and peace of mind.
- Dedicated Privacy Measures: Enjoy the protection of a dedicated team ensuring your privacy from paparazzi and public attention.
- Personalised Assistance: Benefit from one-on-one support tailored to your specific travel needs.
- Seamless Terminal Navigation: Experience smooth and discreet passage through Heathrow and Gatwick terminals.
- Real-Time Information: Stay informed with accurate flight updates and notifications.