Team

Paul Beardwood

Paul has over 25 years of experience, with background in travel, marketing, sales, customer service and business logistics. Ability to thoroughly research, analyse situations, propose creative solutions, develop good rapport and bring projects to completion under deadlines and in accordance with their objectives.

Being born overseas and lived abroad. He has strength of geographical network knowledge and understands the physics of the airline industry.

ebtss.com (msm) ltd is a venture which has arisen from the understanding that there is no longer a personalised service provided by major industries.

Whilst all the large corporates talk about Customer Service, there are very few people who actually completely comprehend the basics of the concept.

ebtss.com (msm) ltd as a company is passionate in its culture and only strives to deliver to expectations.

Why choose us

Travel and Aviation Service

RELAX

Our representatives take the stress and anxiety to guide you through the quickest routes of your Airport Experience; our experience and relationships in the aviation and tourism industry, delivers exceptional customer service. A service level that will ensure the start and end of any journey is a smooth and enjoyable occasion.

Surface Transport and Logistics

We can also provide limousine services, consisting of all Mercedes E/Class, S/Class, V/Class and Range Rover models. All luxury vehicles for pick up and drop off services as well as baggage vehicles

Business Service Consulting

TIME SAVER

We have ‘The Knowledge’ and the processes, of every airport we service.

Our team will prepare for and help you through every process to ensure the time spent at Security and Border Control is minimal. Proactive management by our staff allow issues and challenges to be addressed and rectified before they are noticed

Special Request Projects

Usually travel in style? Worried about your family travelling alone?

Relax and let us to take care of your arrangements. We're able to welcome you right at the aircraft gate and guide you through immigration, baggage collection, customs and provide a transfer to reach your destination. On your return we can provide the same service, at London Heathrow or London Gatwick and most regional airports.

Consumer Product Services

SECURITY & FAST TRACK

Some airports offer fast track processes too, which is normally included with your airline ticket. However, more airports are offering a ‘pay as you go’ service if it is not included in your airline ticket price, thus cutting that time spent standing in a queue.

Our mission

Impeccable service always, is what sets us apart from the competition. We pride ourselves on our truly personal service and always remember the specific client requirements, that will make your journey a seamless one, from beginning to end.

ebtss.com consistently strives to: