ebtss

  • No one likes to wait for luggage – ebtss members don’t have to. We do that for them.
  • We can pick-up or deliver luggage in advance to provide that swift seamless luggage-free service.

Our Service

The ebtss staff can pick up your luggage in advance or collect your luggage at a specified time and place, and we can even have your luggage collected and delivered to you at your hotel or residence.

No one likes to hang around and wait for luggage – but we do* !
(*Subject to local authorities and airline approval with clearance only through the RED declaration channel).

Even on departure, we will have one of our ebtss porters in position and readily waiting for you to arrive.

No more wasting time, looking around or waiting for a porter.

How can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

Paul and the team at EBTSS deliver exemplary, high-touch service for both the discerning business and leisure traveller. EBTSS’s services are a must to complete any trip, especially to London. Over many years we have come to rely upon EBTSS to elevate every travel experience.

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Constantine S. Dimas
Chief Business Officer, Loews Hotels & Co.

Travelling through busy airports like Heathrow and Gatwick can be overwhelming, especially with heavy luggage and tight schedules. EBTSS offers Porter Services at both Heathrow and Gatwick Airports to make your journey smooth and stress-free. Our professional porters are here to assist with your luggage, ensuring that you can focus on enjoying your travel experience.

Why Choose EBTSS Porter Services?

  1. Expert Handling of Your Luggage
  • Safe and Efficient: Our porters are trained to handle your luggage with the utmost care, ensuring that it is safely transported from the kerb to the check-in counter or from baggage claim to your transportation.
  • Time-Saving: Avoid the hassle of dragging heavy bags through the airport. Our service is designed to save you time and energy, allowing you to move through the airport with ease.
  1. Personalised Service Tailored to Your Needs
  • Meet and Greet: From the moment you arrive at the airport, our porters are there to assist you. Whether you need help unloading your car or carrying bags from the terminal, we provide personalised service based on your specific needs.
  • Assistance for Large or Multiple Bags: Travelling with a lot of luggage? Our porters can handle large or multiple bags, ensuring that all your belongings are securely managed and transported.
  1. Seamless Integration with Other EBTSS Services
  • VIP and Special Assistance: If you’re using our VIP or Special Assistance services, our porters integrate seamlessly into your overall experience. This ensures that all aspects of your journey, including luggage handling, are coordinated and managed with care.
  • Ground Transportation Coordination: Our porter services also extend to coordinating with your ground transportation. Whether you’re heading to a hotel, business meeting, or home, our porters ensure that your luggage is safely loaded into your vehicle.

Porter Services at Heathrow Airport

  • Heathrow Expertise: Heathrow Airport is one of the busiest airports in the world. Navigating through its terminals with heavy luggage can be a daunting task. EBTSS porters, with their in-depth knowledge of Heathrow, provide efficient service that ensures you get to your gate or transportation swiftly and comfortably.
  • Quick Transfers: If you have a connecting flight at Heathrow, our porters assist in making your transfer as smooth as possible. We handle your luggage and guide you through the quickest routes, ensuring you don’t miss your connection.

Porter Services at Gatwick Airport

  • Gatwick Specialisation: Gatwick Airport, with its extensive facilities, can be challenging to navigate. Our Staff at Gatwick are familiar with every terminal, offering prompt and reliable luggage assistance from arrival to departure.
  • Currently there are no Official Gatwick Porters available. So EBTSS Staff double as Guides and Porters
  • Stress-Free Departures and Arrivals: Whether you’re catching an early morning flight or arriving after a long journey, our Staff will ensure a stress-free experience. We handle your luggage while you focus on other important aspects of your travel.

The EBTSS Advantage

  • Trained Professionals: Our Staff are more than just luggage handlers; they are trained professionals who provide courteous and efficient service, ensuring your airport experience is pleasant and hassle-free.
  • 24/7 Availability: We understand that flights operate around the clock, which is why our Staff services are available 24/7 at both Heathrow and Gatwick. No matter when you travel, EBTSS is here to assist you.
  • Comprehensive Support: Whether you’re travelling alone, with family, or in a group, our Staff provide comprehensive support, catering to all your luggage-handling needs.

How to Book EBTSS Porter Services

Booking our Staff/Porter services is simple and convenient. Whether you’re travelling through Heathrow or Gatwick, you can book our services online or contact us directly. Provide us with your travel details, and we’ll ensure a porter is ready to assist you as soon as you arrive at the airport.

  • Porter Services at Heathrow Airport: Experience hassle-free travel with expert luggage handling and seamless integration with other EBTSS services.
  • Staff Services at Gatwick Airport: Enjoy efficient and personalised service tailored to your specific needs, ensuring a smooth journey through Gatwick Airport.

Make your next journey through Heathrow or Gatwick stress-free with EBTSS Services. Let our professionals handle your luggage, so you can focus on what matters most—enjoying your travel experience.

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